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Salesforce Agentforce attach rates disappoint after a noisy Dreamforce

The demo cycle is over. Seat expansion is slower than the keynote implied, and customers are buying use cases, not a platform slogan.

James WhitakerTechnology Editor
Macro view of computer chips on a circuit board

Macro view of computer chips on a circuit board

SAN FRANCISCO — The demo cycle is over. Seat expansion is slower than the keynote implied, and customers are buying use cases, not a platform slogan.

Two systems integrators said attach is clustering in service and sales operations, with legal and finance still waiting on audit features that were promised for this half.

James Whitaker

Technology Editor

Reports on semiconductors, cloud infrastructure, and the industrial politics of AI.