OpenAI enterprise seat growth cools as CIOs confine copilots to regulated teams
Pilot fatigue is replacing last year's land-grab. Legal, finance, and customer-support seats still expand; open-ended knowledge work does not.
Technology Editor
Macro view of computer chips on a circuit board
SAN FRANCISCO — Pilot fatigue is replacing last year's land-grab. Legal, finance, and customer-support seats still expand; open-ended knowledge work does not.
Three Fortune 100 technology officers described putting a hard cap on general-purpose seats after audit committees asked who owns the prompt logs.
James Whitaker
Technology Editor
Reports on semiconductors, cloud infrastructure, and the industrial politics of AI.
